FAQ
Is Breakfast included in the room rate at the Mozart hotel?
Breakfast is included in the room rate.
What time is Breakfast at the Mozart hotel served?
Breakfast is served in the hotel's restaurant from 7: 00 to 11:00 am
What kind of Breakfast is offered at the Mozart hotel?
We offer Continental breakfast.
Can I pay for a room reservation at the Mozart hotel online?
There are two payment options: 1.Using the authorization form, which is filled out by the guest and sent to the hotel with a copy of the passport and credit card. The hotel charges the payment from the card. When checking in, the cardholder must sign the slip receipt. 2. The Hotel issues invoices for non-cash payment, sends it to the guest, and the guest pays in the bank or in personal online banking. Additional information: Reservation Department +38 048 750 50 50
Is access to the SPA zone included in the price of stay at the Mozart hotel?
No, it isn't. This is an additional service for the surcharge 700 UAH/hour, booking from 2 hours. Pre-registration is required, as the SPA zone is closed for each guest.
What are the working hours of the SPA zone?
The SPA zone is open from 9: 00 am to 11: 00 pm
What time is check-in and check-out at the Mozart hotel ?
Check-in from 02: 00 pm and check-out until 12: 00.
Is there Wi-Fi in the guest rooms of the Mozart hotel?
Each room has unlimited Wi-Fi, free of charge.
How can I book a transfer to the Mozart hotel?
You can order a transfer by mail: reservation@mozart-hotel.com or by phone +38 048 750 50 50, the day before arrival, price is 450 UAH.
How often are the rooms cleaned at the Mozart hotel?
Ongoing cleaning is done every day.
What security measures are applied at the Mozart hotel in connection with COVID-19?
The hotel maintains high standards of cleanliness, including measures such as: enhanced cleaning of all public areas every 2 hours, disinfection of rooms with quartz lamps, use of professional cleaning products with high antimicrobial activity and this is only a small part of the measures taken for the safety of our guests. Learn more.
How can I pay for my stay at the Mozart hotel?
Cash/credit card/Bank transfer
Does the Mozart hotel offer Luggage storage?
Yes, free of charge for hotel guests .
What is included in the set of bathroom amenities in the Mozart hotel?
Shower gel, shampoo / conditioner, shower caps, vanity kit (cotton pads, ear buds)
Do the Mozart hotel rooms have bathrobes and slippers?
Yes, the rooms have bathrobes and slippers, which are provided during your stay
How can I get from Odessa railway station to the Mozart hotel?
You can order a transfer through the hotel, or use public transport (221,145 minibuses)
How can I get from Odessa airport to the Mozart hotel?
You can order a transfer through the hotel, or use a local taxi service.
Is it possible to iron your clothes at the hotel Mozart?
Yes, it is possible to order this service for an additional fee according to the price list or you can use facilities of the Ironing room on the 3rd floor yourself.
Does the Mozart hotel have a Laundry service?
Yes, it is possible to order this service for an additional fee according to the price list
What is the schedule for the massage service at the Mozart hotel?
Male masseur, open from 11: 00 am to 07: 00 pm, Wednesday and Sunday are days off.
Where can I have lunch/dinner nearby?
Mozart hotel has its own restaurant, where guests can enjoy a 10% discount on the a la Carte menu.
What are the restaurant's opening hours?
The restaurant is open from 09: 00 am to 8: 00 pm/9:00 pm Mon-Thu/Fri-Sun
Is there a possibility of late check-in?
Mozart hotel has a 24-hour reception
Is there an early check-in/late check-out option at the Mozart hotel?
Yes, there is such possibility for an additional fee. Early check-in is charged extra 50% rate, late check-out until 18:00 additionally charged 50% of the rate, after 18:00 - 100% of daily rate.
